It’s doubtless you’re right here since you need one thing higher than Grasshopper. We hear you. 

We took a couple of weeks to analysis and evaluate a number of Grasshopper options based mostly on the components most essential to companies looking for a brand new digital telephone system. 

Our evaluation contains the next issues:

• High options
• Ease of use
• G2 scores
• Customer support assist
• Safety and reliability 
• Pricing per consumer

So in case you’re searching for a extra succesful telephone system than Grasshopper, we’ve obtained you lined. Beneath is a complete record of the finalists we discovered when evaluating the ten greatest Grasshopper options.

1. Nextiva
2. GoTo Join
3. OnSIP
4. Telephone.com
5. Mitel
6. Sangoma
7. 8×8
8. Zoom
9. Aircall
10. Dialpad

1. Nextiva

G2 ranking: 4.4 out of 5

Nextiva is a VoIP supplier that provides quite a lot of communication and collaboration options for companies of all sizes. U.S. Information named it the greatest enterprise telephone system for 4 years operating. Third-party assessment websites additionally fee Nextiva extremely in comparison with different options.

Greater than 100,000 companies throughout the U.S. use Nextiva for its VoIP service. Notable clients embody Amazon, Cisco, Netflix, and the Pac-12 Convention. Nextiva has been serving to firms supercharge their telephone programs since 2006.

Nextiva pricing choices

There are three plans for Nextiva, with pricing as little as $17.95 per thirty days. The fee additionally relies on the variety of seats a enterprise wants for its plan and whether or not clients pay month-to-month or yearly.

Beneath is a extra detailed breakdown of every worth plan:

• Important: Plans begin as little as $17.95 per thirty days. This plan is good for small companies. It options limitless calling, peer-to-peer video chat, and a complimentary toll-free quantity.
• Skilled: Plans begin as little as $21.95 per thirty days. This plan is a superb match for smaller groups. It has all of the upgraded important options, display screen sharing, multi-level auto attendant, integrations, and extra.
• Enterprise: Plans begin as little as $31.95 per thirty days. This plan can assist small-to-medium-sized groups. It has all of the upgraded enterprise options plus voice analytics, name recording, voicemail transcription, and extra.

Execs of Nextiva

• 99.999% uptime with carrier-grade knowledge facilities
• A whole unified communications instrument with all of the options you must talk internally and externally
• Name Pop offers the data you want a couple of buyer earlier than answering incoming calls.

Cons of Nextiva

• Not ultimate for solopreneurs, but it surely’s greatest for startups, small companies, and enterprises.
• Enterprise communication options could also be overwhelming to some customers.
• A high-speed web connection is required, which is a draw back of VoIP.

How straightforward is it to arrange?

Nextiva is extremely straightforward to make use of, even amongst customers unfamiliar with cloud-based telephone service. As soon as your subscription is energetic and settings configured, gross sales and assist groups obtain the NextivaONE cellular app to speak internally and externally.

What are a few of its high options?

Nextiva has a sturdy VoIP telephone service with greater than 40+ commonplace and superior options, a number of of which embody:

1. Auto attendant: Greet incoming callers with out the necessity for a human receptionist. An automatic attendant lists every division and the way it can help, and an incoming caller makes use of their dial pad to succeed in the right division.
2. Audio and video conferencing: Join together with your distant and distributed groups utilizing Nextiva’s video conferencing instruments. You possibly can maintain cameras off and nonetheless take part in convention calls.
3. Cellular and desktop apps: With Nextiva’s cellular and desktop telephony apps put in, staff can work from wherever worldwide. They will handle outbound and inbound telephone calls intuitively.
4. Crew messaging: Talk and collaborate together with your colleagues simpler with Nextiva’s crew messaging function. This function additionally has crew presence, which implies you’ll be able to see which crew members are energetic, away, busy, or offline. Customers can launch video chats or share screens throughout the crew messaging app.
5. Name forwarding: This function permits your staff to route incoming calls to different gadgets routinely, reminiscent of a cell phone quantity, desk telephone, or one other extension. You possibly can even use this name routing function to direct calls to your voicemail in case you’re away.
6. Name recording: Document and hearken to any telephone name by means of your small business telephone system. Name recording performance can be utilized for high quality assurance, to coach your buyer assist and salesforce, and to reduce authorized dangers.
7. Low worldwide calling charges: When you must attain world clients and companions, use low-cost calling charges of as much as 90% off conventional telephone costs. Don’t fear; you’ll be able to restrict worldwide calling performance, too.

Reliability, assist, and safety

Nextiva has excellent enterprise community reliability with eight carrier-grade knowledge facilities with ’round the clock monitoring.

With practically zero downtime, you’ll be able to serve extra clients with confidence. The corporate’s eight factors of presence have you ever lined with redundant connectivity.

Nextiva is licensed with a number of safety requirements. Its knowledge facilities are ISO/IEC 27001 compliant. It’s SOC 2 compliant for storing knowledge within the cloud, PCI compliant, and HIPAA compliant concerning delicate healthcare affected person knowledge.

2. GoTo Join (previously Jive)

G2 ranking: 4.4 out of 5

Nextiva is knowledgeable VoIP system. GoTo Join is an efficient different in case you’re a startup searching for a enterprise telephone system with fewer options.

GoTo Join is a VoIP telephone service previously often known as Jive. It’s run by the crew at GoTo, which additionally runs LogMeIn. Their suite contains further merchandise for convention room calls, delivering coaching, and operating on-line webinars.

GoTo Join pricing choices

GoTo Join has one Primary plan that features entry to all of its options. Pricing relies on how your crew dimension, from $27 per thirty days for as much as 4 customers, to $43 per thirty days for its commonplace bundle.

Execs of GoTo Join

• 99.999% uptime
• Enterprise-level safety
• 24/7 buyer assist 
• Person-friendly interface 

Cons of GoTo Join

• SMS is restricted; no plan presents limitless enterprise textual content messaging
• Reporting isn’t as superior as different VoIP companies 
• The fundamental plan limits video conferencing individuals to 4 individuals
• There aren’t too many API integrations

How straightforward is it to arrange?

GoTo Join has a single administrative portal, making accepting and receiving enterprise calls straightforward. This set up is much like Nextiva’s VoIP telephone service. 

What are a few of its high options?

GoTo Join’s VoIP packages embody a handful of options that companies want from their telephone service, reminiscent of:

• Worldwide calling plans
• Maintain music and name queues to maintain callers on the road
• Internet-based video conferencing for as much as 250 individuals
• Drag-and-drop editor to configure name flows
• Integrations with instruments like HubSpot, Zendesk, and Microsoft

Reliability, assist, and safety

Since GoTo Join is a cloud-based telephone supplier, they actively monitor for safety threats. All calls made by means of their community are encrypted. Plus, they provide privateness safety within the type of passwords and superior privateness settings to place your thoughts relaxed.

GoTo Join additionally adheres to all safety requirements. They credit score themselves with preserving your knowledge protected and compliant with important safety practices.

3. OnSIP

G2 ranking: 4.1 out of 5

With its suite of superior options, Nextiva may really feel overwhelming in case you’re transferring from conventional landlines to VoIP for the primary time. OnSIP is a substitute for RingCentral and Grasshopper within the U.S. or Canada. 

OnSIP is a hosted PBX for small to medium-sized distant groups. Its product suite contains video conferencing and high-quality VoIP telephone calls. It’s designed to assist companies improve conventional landlines and change to a contemporary different that strikes with their crew, wherever they could be.

OnSIP pricing choices

For OnSIP’s fundamental plan, costs begin from $49.95 per thirty days. Calling minutes aren’t included — $0.032 per minute.

Costs for its limitless plan begin from $18.95 per thirty days. This contains new desk telephones or VoIP headsets to switch your outdated gear. Nevertheless, there’s a five-user minimal for companies wanting to make use of this plan, so count on to pay at the very least $94.75 month-to-month.

Execs of OnSIP

• Total good ease of use and set up
• Low pricing plan for small companies with gentle utilization
• Solely pay for the options you employ with add-ons 

Cons of OnSIP

• It may possibly develop into costly for small companies that use a number of add-ons
• Calling minutes are usually not included in plans, which provides up for assist groups
• Solely accessible for firms within the U.S. or Canada

How straightforward is it to arrange?

OnSIP prides itself on being straightforward to arrange, promising companies a whole cloud telephone system they will have up and operating inside an hour. No further {hardware} is required.

What are a few of its high options?

A few of OnSIP’s important workplace telephone system options are:

• Stay web site chat
• Auto attendants
• Bulletins (caller notifications)
• Name recording
• Name parking
• Softphone dialer

Reliability, assist, and safety

Calls made by means of OnSIP’s community are safe and will be encrypted — from softphone dialer apps and VoIP telephones to landlines. They’re additionally HIPAA and PCI-compliant.

As for reliability, OnSIP has a number of knowledge facilities, so if a single server fails, your telephone system will at all times have one other to run by means of. However OnSIP prides itself on world-class buyer assist. You’ll at all times have somebody to talk to ought to any points crop up.

4. Telephone.com

G2 ranking: 3.3 out of 5

Nextiva is a communications platform that enables groups to collaborate. Should you’re solely searching for a VoIP telephone system, take into account Telephone.com.

As a Grasshopper different, Telephone.com is a enterprise telephone system supplier to take a look at. The corporate was based 10 years in the past to provide entrepreneurs and small companies a better technique to handle their enterprise communication. Now, they’ve over 50,000 clients in quite a lot of industries.

Telephone.com pricing choices

Telephone.com presents three totally different pricing plans (billed yearly) relying on the dimensions of your crew, the superior options you want, and whether or not you’ll be paying month-to-month or yearly:

• Primary: The fundamental plan begins at $11.99 per thirty days. That enables as much as 500 shared minutes, 1,000 textual content messages, and one native or toll-free quantity. This worth plan offers solely net and cellular app (Android and iOS) connectivity.
• Plus: For limitless minutes and texts, together with video conferencing and their voicemail-to-text function, Plus pricing begins at $15.99 per account per thirty days. This worth plan offers IP desk telephone connectivity.
• Professional: Professional Pricing begins at $23.99 per thirty days. This contains all options and is the one bundle offering name recording, name analytics, and CRM integrations.

Execs of Telephone.com

• 24/7 buyer assist by stay chat, telephone, or e-mail
• Low month-to-month worth ultimate for small groups
• All plans embody a 30-day money-back assure

Cons of Telephone.com

• Some G2 reviewers complain of poor customer support
• The interface isn’t very consumer pleasant 
• The fundamental worth plan is simply too restricted for typical small companies

How straightforward is it to arrange?

In contrast to Nextiva, Telephone.com isn’t the best enterprise telephone system to arrange. One buyer who reviewed Telephone.com on G2 mentioned, “I dislike how historic and clunky the location is. Not very consumer pleasant. The location could take some getting used to in addition to studying methods to navigate it.”

What are a few of its high options?

Telephone.com provide 50+ options throughout their enterprise telephone system packages, together with:

• Enterprise textual content messages (add’l price)
• Voicemail to textual content
• Telephone quantity porting
• Native enterprise telephone numbers with space codes for every location
• Maintain music

Reliability, assist, and safety

Telephone.com routinely allows safe VoIP on each name. SRTP and TLS encryption is commonplace — no person can snoop on your small business calls.

Telephone.com’s downtime is restricted as a result of they provide a number of service choices. If there’s a difficulty with one service in your space or the individual you’re calling, Telephone.com will route your name to a different service so that you’ll at all times be related.

5. Mitel

G2 ranking: 3.8 out of 5

Very like the opposite Grasshopper options we’ve shared (together with Nextiva), Mitel presents a collection of enterprise communication instruments, together with a VoIP telephone system, contact middle, and collaboration software program. 

Mitel has two varieties of packages: one for small companies and one other for enterprise companies. Each enterprise VoIP plans are designed to be the one answer an organization wants in a communications platform.

Mitel pricing choices

Mitel has three fundamental plans for its enterprise VoIP packages:

• Necessities: This plan begins from $20.99 per thirty days. This grants you entry to options like a cloud-hosted PBX, collaboration, and conferencing instruments.
• Premier: Costs begin at $26.59 per thirty days. This contains the above plan’s options, CRM integrations, and name recording. In keeping with Mitel, that is their hottest plan.
• Elite: Costs begin at $38.49 per thirty days for this plan. It contains all options.

Execs of Mitel

• Unified communications platform integrates with RingCentral
• Cloud telephony is good for big company deployments
• Enticing {hardware}, together with VoIP desk telephones 

Cons of Mitel

• Cloud telephone system pricing isn’t publicly proven on its web site
• Product names can confuse small enterprise homeowners, reminiscent of MiTeam Collab to MiTeam Conferences
• GetVoIP reviewers report poor name high quality and buyer assist, and restricted contact middle capabilities

How straightforward is it to arrange?

Very like Nextiva, Mitel has an internet coaching hub that guides you thru methods to arrange their digital telephone system. That’s nice in case you’d wish to provision your self than have somebody bodily speak you thru it.

Nevertheless, small enterprise homeowners will doubtless really feel intimidated by Mitel’s feature-rich VoIP answer with many collaboration options.

What are a few of its high options?

Mitel’s cloud telephone system contains some nice options like:

• Crew collaboration and video calls
• Video conferencing
• Integrations with Microsoft Groups, Chrome browser, Google Cloud, and Salesforce
• Interactive Voice Response (IVR) expertise to greet direct and divert callers
• Cellular app dialer to supply enterprise telephone quantity connectivity (iOS/Android)

Reliability, assist, and safety

Mitel has 99.999% SLA efficiency and two knowledge facilities to maintain your small business communications up and operating, even when one location has an issue. In addition they publish an inventory of safety advisory warnings on-line so that you can examine earlier than shopping for.

Reliability, assist, and safety

Mitel has 99.999% SLA efficiency and two knowledge facilities to maintain your small business communications operating, even when one location runs into an issue. In addition they publish an inventory of safety advisory warnings to analyze earlier than shopping for.

6. Switchvox by Sangoma

G2 ranking: 4.2 out of 5

Should you’re searching for a unique enterprise telephone system than Google Voice or Vonage, take into account Switchvox by Sangoma.

Sangoma is a unified communications platform for small companies. Its merchandise lean towards the on-premises workplace telephone system selection and its cloud choice. This fashion, customers have the selection to make use of wired telephone strains. 

Small companies in over 150 nations use Sangoma to speak with each inner and exterior individuals — with out the hefty price ticket.

Sangoma pricing choices

All plans for Sangoma’s VoIP telephone service embody key options you’ll want. They provide two plans, every designed for companies of the next sizes:

• Cloud Premium Plan: For the small marketing strategy, pricing begins from $26.99 per consumer (min. 5–19 customers) with a three-year contract. Toll-free utilization begins at $0.019/minute.
• Cloud Final: At $23.99 per consumer (min. 20+) with a three-year contract, this plan is designed for big companies with few workforce modifications. Toll-free utilization begins at $0.025/minute.

Execs of Switchvox by Sangoma

• iOS and Android apps to show any smartphone right into a enterprise cell
• Fulfill the longing for an on-premises VoIP telephone system with many UC options
• Combine with instruments like Microsoft Groups, Outlook, Salesforce, and Zendesk

Cons of Switchvox by Sangoma

• Pricing is difficult, with prolonged contracts for a aggressive worth
• Its communication platform is barely accessible to companies in North America
• Some clients complain of subpar customer support

How straightforward is it to arrange?

Prospects say Switchvox by Sangoma is straightforward to make use of and arrange. This is sensible — its enterprise communication software program is geared in direction of small companies with technical workers aware of on-prem VoIP.

What are a few of its high options?

Sangoma’s VoIP telephone service presents some nice options, together with:

• Voicemail to e-mail performance 
• Sizzling desking, which is good for workplaces with distant groups
• Name transfers to shortly divert your name to a different workers member
• Customized caller ID to indicate your organization identify alongside an incoming name‘s telephone quantity
• Digital switchboard to make, switch, and park calls immediately out of your net browser

Reliability, assist, and safety

Sangoma’s digital telephone service makes use of a Session Border Controller (SBC) — a function designed to watch calls made by means of your small business’ SIP community. They are saying this will help shield towards VoIP threats and encrypt telephone calls. There’s little probability of anybody eavesdropping.

On the time of writing, Sangoma’s uptime is comparatively good. Their final incident was reported in February 2023; the 2 prior had been a yr earlier.

7. 8×8

G2 ranking: 4.0 out of 5

8×8 is a VoIP service for companies; Nextiva is a whole enterprise communications platform. 8×8’s suite of merchandise is utilized by greater than two million enterprise clients and contains all varieties of communication — together with video, cellular, and textual content. Every runs by means of an organization’s privately hosted PBX platform managed by 8×8.

As a Nextiva different, it offers companies VoIP options like auto attendants, name recording, and voicemail to e-mail. As a Grasshopper different, 8×8 is a step up.

8×8 pricing choices

8×8 has two pricing tiers relying on the options you want entry to:

• Categorical: Costs begin from $12 per thirty days. This contains entry to important options like name routing, auto attendants, and limitless calling throughout the U.S. and Canada. 
• All-in-one Voice, Video, and Chat: For limitless worldwide calls to 14 nations, plans begin from $24 per thirty days. This additionally contains numerous conferencing instruments and SMS, crew, and textual content message performance.
• Superior Name Dealing with and Analytics: For $44 per thirty days, add limitless customers to your crew and limitless voice calling to 48 nations.

Execs of 8×8

• Praised for its buyer assist
• Information facilities situated throughout the nation to enhance reliability 
• Prospects can entry 8×8 College, an internet training portal with mini-courses on methods to use the instruments

Cons of 8×8

• Not all plans present stay telephone assist
• Solely three knowledge facilities within the U.S. (in comparison with Nextiva’s eight)
• The Categorical plan doesn’t embody 24/7 buyer assist

How straightforward is it to arrange?

8×8 is extremely straightforward to arrange, due to its 8×8 College. The helpdesk portal contains mini-courses that stroll by means of methods to arrange its VoIP telephone system. Some customers could discover configuring auto attendants comparatively advanced in comparison with drag-and-drop name flows.

What are a few of its high options?

The particular options you’ll get rely upon which plan you select. However among the greatest options 8×8 has embody:

• Worldwide calling to 14 nations
• SMS, MMS, and crew chat
• Audio and video conferencing
• Microsoft Groups integrations

Reliability, assist, and safety

8×8’s VoIP service is ISO-certified, which implies they function to a excessive stage of safety. In addition they have further certifications, like HIPAA and SOC compliance, to guard the data flowing by means of its VoIP service.

In addition they have knowledge facilities situated throughout the nation. Ought to one go down or develop into redundant, your community will routinely run by means of one other knowledge middle. Which means little-to-no downtime.

8. Zoom

G2 ranking: 4.5 out of 5

Zoom is greatest identified for serving to companies host on-line conferences. Nevertheless, additionally they provide different communication options by means of its Zoom Telephone — a enterprise telephone servicethat enables customers to make and obtain calls. It’s not as feature-rich as Nextiva, but it surely’s an excellent different to Grasshopper. 

Zoom Telephone pricing choices

Zoom Telephone has a free plan that enables for video conferencing. However for entry to its digital telephone system, you’ll want one in all these plans:

• US & Canada: Pricing begins from $120 per yr per consumer. That features a customized U.S. and Canada quantity and metered outbound calling costs for each name your crew makes. For limitless regional calling within the U.S. and Canada, you’ll be taking a look at the price of $180 per yr per consumer.
• Professional World Choose: Pricing begins from $240 per yr. This contains limitless home and worldwide calls in one in all 40+ nations. There’s additionally an optionally available add-on to make and obtain limitless calls between 19 others.

Execs of Zoom

• Nice model recognition with exterior clients for video conferencing
• Good buyer assist by means of stay chat, e-mail, or telephone
• Ultimate for lighter outbound calling wants over a desktop and cellular app dialer

Cons of Zoom

• Extra enterprise telephone numbers price $60 per yr
• Reporting options aren’t as superior as different platforms like Nextiva
• Premium devoted buyer assist plans price $675–1,900 month-to-month

How straightforward is it to arrange?

Zoom surged in recognition throughout the pandemic due to its ease of use. Enterprise clients utilizing the Zoom Telephone performance have an analogous buyer expertise. However, do you have to get caught, its assist choices—from the web group to “getting began” guides will help. 

What are a few of its high options?

Zoom has some nice options on provide of their communications bundle, together with:

• Clever name routing
• Integrations with Slack, Google, Zapier, and Calendly
• On-line whiteboard to collaborate visually mid-conference  
• Video and audio calls made by means of Zoom’s VoIP community are high-quality and safe

Reliability, assist, and safety

Zoom is a extra common video conferencing answer than Grasshopper, so it’s a breeze to arrange and begin a gathering.

Zoom not too long ago introduced that its platform presents end-to-end encryption on calls. This enhancement makes it inconceivable for anybody to pay attention to your conversations. Regardless of media studies about Zoom hacking, the corporate has resolved these issues with passwords and moderator PINs.

9. Aircall

G2 ranking: 4.3 out of 5

Like Nextiva, Aircall is a VoIP platform for contact facilities. It integrates with helpdesk and CRM software program and is designed to be the one instrument a enterprise would wish to handle buyer conversations. It’s a robust Grasshopper competitor if you would like VoIP name middle performance.

Aircall pricing choices

Aircall has two fundamental pricing tiers, as defined under. However for further options like limitless minutes worldwide, customized analytics, and private onboarding, you’ll have to name for a customized quote:

• Necessities: Pricing begins from $30 month-to-month with a three-user minimal (billed yearly). This contains limitless calls throughout the U.S. and Canada (besides toll-free calls) and voicemail transcription.
• Skilled: Pricing begins from $50 month-to-month with a three-user minimal (billed yearly). This plan contains important options alongside name monitoring, Salesforce CRM integration, and an influence dialer.

Execs of Aircall

• Softphone desktop and cellular apps
• Get worldwide numbers for 100+ nations 
• Its knowledge facilities are powered by Amazon Internet Companies for dependable telephony

Cons of Aircall

• Lack of video conferencing options
• It’s designed for name facilities, not particularly startups or small enterprise homeowners
• The fundamental plan can shortly develop into costly for big name middle groups

How straightforward is it to arrange?

Aircall’s cloud-based name middle system is straightforward to arrange. In keeping with its web site, you solely want a headset, web connection, and laptop to get began, making it an excellent choice for gross sales groups.

What are a few of its high options?

Aircall presents some nice options of their cloud telephone system packages, like:

• IVR menus and ring teams
• Dialog tags to categorize and filter earlier name recordings
• Customized enterprise hours to cease incoming calls from heading to voicemail
• Analytics like missed name fee, name quantity, and first-call decision
• Desktop notifications for incoming calls

Reliability, assist, and safety

Aircall has had some minor outages and downtime not too long ago, in response to StatusGator. Most of those relate to community points, SMS delays, and issues with integrations.

Nevertheless, Aircall studies 99.99% uptime as a result of they’ve seven knowledge facilities worldwide. Ought to one go down or expertise points, they’ll routinely route your small business telephone system by means of a functioning one.

Enterprise communications are encrypted, together with voice calls, video calls, and messages despatched by means of Aircall’s platform.

10. Dialpad

G2 ranking: 4.4 out of 5

Dialpad is a Grasshopper different with nearly as many superior options as Nextiva. The principle distinction is that it’s constructed on synthetic intelligence (AI). Its answer is designed for each small and enormous companies to make and obtain calls from any location utilizing the gadgets they’ve already obtained.

Dialpad pricing choices

Dialpad has three plans for companies utilizing their telephone service (worth per consumer, billed yearly):

• Commonplace: Pricing begins from $15 per thirty days. This contains limitless calls and video conferences, AI-powered calls, and net chat assist. 
• Professional: To get entry to important options like 24/7 telephone assist, CRM integrations, and native numbers for 70+ nations, you’ll want their Professional plan. That begins from $25 per thirty days. 
• Enterprise: This plan has a minimal of 100 licenses and contains all options. Pricing for that is customized; you’ll want to speak to their gross sales crew for a quote.

Execs of Dialpad

• Dialpad shops backups of voicemails and name recordings in Google Drive
• Synthetic intelligence options to enhance crew productiveness 
• 100% uptime on enterprise plans 

Cons of Dialpad

• Group messaging is restricted to 9 non-Dialpad customers
• The fundamental plan solely contains buyer assist by means of chat and the net 5 days per week
• Video conferencing is restricted to 150 individuals per assembly (in comparison with 250 with Nextiva)

How straightforward is it to arrange?

Dialpad prides itself on not requiring its enterprise clients to rent IT consultants when organising a brand new telephone system. Customers can provoke their first telephone name shortly. 

What are a few of its high options?

A few of Dialpad’s greatest options embody:

• Actual-time name transcription and post-call summaries
• Switch your small business telephone quantity (porting)
• AI-enabled teaching to assist gross sales groups talk extra successfully
• Predictive CSAT instruments to anticipate and alter buyer satisfaction in real-time

Reliability, assist, and safety

Calls made on Dialpad’s VoIP community journey by means of Google Cloud Platform, which is encrypted. They’re additionally dedicated to serving to firms adjust to native legal guidelines and privateness rules, together with GDPR and HIPAA. Plus, in depth consumer settings imply you’ll be able to select who you grant and deny entry to your telephone system on an employee-by-employee foundation.

Why is Nextiva the highest different to Grasshopper?

Whereas Grasshopper presents some good enterprise performance, it falls brief in comparison with Nextiva.

Nextiva has a 4.6-star ranking on GetVoIP, with over 92% of consumers recommending its enterprise telephone system.

Prospects usually reference Nextiva’s excellent customer support and assist. It’s why Nextiva coined Superb Service and made it an integral a part of its crew tradition. Relating to bodily and community safety, Nextiva has superior reliability, with calls going by means of one in all eight military-grade knowledge facilities in the US.

Nextiva has all of the important and superior telephone, communication, and collaboration options your small business wants. With versatile pricing choices for companies at any stage, we now have Nextiva listed as the most effective Grasshopper different.

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Grasshopper, GoTo Join, OnSIP, Telephone.com, Mitel, Sangoma, 8×8, Zoom, Aircall, and Dialpad don’t have any relationship with Nextiva, Inc. and are the registered logos of their respective homeowners.